Frequently Asked Questions
How does Moderndry save me money?
Moderndry reduces the need for energy-intensive clothes dryers, helping lower your household electricity usage with every load. Over time, this can add up to hundreds of dollars in savings per year on your power bills, while also supporting a more efficient and eco-conscious way of living.
Is it suitable for small homes, apartments, or caravans?
Yes — The DIY Moderndry Rack is designed for compact, flexible living. It’s ideal for apartments, modern homes, and caravan travel, helping you dry clothes efficiently without taking up valuable floor space.
Where are you located?
Our head office is located in Sydney- Australia
How much does shipping cost?
Shipping is free on all orders to Australia.
Does Air-drying actually protect my clothes better than a standard dryer?
Yes. Air-drying naturally avoids high heat, which helps reduce shrinking, fading, and fabric wear — meaning your clothes can last significantly longer compared to using a standard clothes dryer.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.